What action should be taken if a server suspects a customer has a fake ID?

When a server suspects that a customer has a fake ID, the most appropriate action is to refuse service and entry. This ensures that the establishment adheres to legal requirements regarding the sale of alcohol and prevents the potential risk of serving alcohol to someone who is underage or misrepresenting their identity. By not serving the customer, the server is upholding the policies set forth by the Oregon Liquor and Cannabis Commission, which is essential to maintaining compliance and safety within the establishment.

Taking direct action by refusing service sends a clear message about the importance of ID verification in promoting responsible beverage service. It also protects the establishment from legal repercussions associated with serving alcohol to minors or using fraudulent identification.

While verifying with the customer, calling security, or contacting the police may also be considered depending on the circumstances, these options could potentially escalate a situation or delay the necessary preventive measures. The focus should be on preventing service in the first instance.