Oregon Liquor and Cannabis Commission (OLCC) Server Permit Practice Exam

In the serving industry, the three types of server duties encompass critical responsibilities that ensure compliance with legal requirements, maintain a suitable operational environment, and uphold the professionalism expected in customer service. Legal duties involve adhering to regulations set forth by the OLCC, which include verifying the age of customers before serving alcohol and ensuring that intoxicated patrons are not served further. This protects not only the establishment from potential legal repercussions but also the safety of the patrons.

House duties refer to the responsibilities within the specific establishment, such as maintaining cleanliness, organizing the workspace, and following the policies and procedures unique to that venue. These duties help create a conducive atmosphere for both staff and customers, promoting an enjoyable dining or drinking experience.

Professional duties emphasize the expected behavior and demeanor of the server towards customers and coworkers. This includes providing excellent customer service, effectively managing customer interactions, and demonstrating a professional attitude throughout their work.

Understanding and fulfilling these duties is essential for creating a safe and enjoyable environment for patrons, while also ensuring that the serving staff operates within the legal framework of the OLCC.