How should you ask for additional verification if in doubt about an ID's authenticity?

Requesting a second form of ID is an effective approach when you are unsure about the authenticity of an ID. This method helps to confirm the identity of the individual by providing additional information that can validate the details on the primary identification. For instance, if someone presents a driver's license but it appears suspicious, asking for a second form of ID—such as a passport or credit card—can reinforce the verification process and enhance your confidence in the individual’s age and identity.

This practice is vital in environments where the legal age for service is strictly enforced, such as alcohol service. It not only protects the business from potential legal consequences but also ensures that you are fulfilling your responsibility as a server to prevent underage drinking.

While other methods, such as examining the features of the card or comparing signatures, can also provide valuable insights, they might not be as definitive as providing a second form of ID. Additionally, simply asking for more information or speaking directly may not yield the concrete verification needed in cases of doubt.