What type of duties do servers perform beyond their legal obligations?

Servers in the context of the Oregon Liquor and Cannabis Commission (OLCC) have certain professional responsibilities that extend beyond mere legal obligations. These professional duties encompass a broader range of activities that ensure not only compliance with laws but also the safety and well-being of patrons.

For instance, servers are trained to recognize signs of intoxication and to manage situations involving patrons who may have had too much to drink. This includes making judgment calls, such as refusing service to someone who is visibly intoxicated. These actions are part of their professional duties to promote a safe and responsible environment within the establishment.

Additionally, professional duties involve providing quality customer service, which includes recommending drinks, suggesting food pairings, and being knowledgeable about the offerings. This enhances the customer experience and contributes to a positive reputation for the establishment.

In summary, while servers have legal obligations to adhere to within their roles, their professional duties encompass a wider range of responsibilities that promote safety, customer satisfaction, and compliance.